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Privacy Policy

Privacy Policy

How Marte Business Group collects, uses, and protects the information you share with us — in plain language.

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Marte Business Group (“we,” “us,” or “our”) provides tax preparation, immigration paperwork assistance, certified translation, and notary services to our community in Lawrence, Massachusetts. This Privacy Policy explains what information we collect when you visit our website or use our services in person or by phone, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Information We Collect

Depending on the service you request, we may collect:

  • Contact details— Your name, phone number, email address, and mailing address.
  • Identity documents— Items such as a Social Security number, ITIN, or government-issued ID, when required to prepare a tax return or notarize a document.
  • Financial information— Income statements, deduction records, and related documents needed to complete a tax filing.
  • Immigration and translation documents— Forms, certificates, or records you bring to us for review, preparation, or translation.
  • Website usage data— Basic technical information such as browser type and pages visited, collected automatically when you browse our site.

How We Use Your Information

We use the information you provide only to deliver the service you’ve requested and to run our office responsibly. This includes:

  • Preparing and filing tax returns on your behalf.
  • Completing and organizing immigration forms and supporting paperwork.
  • Producing certified translations and notarizing documents.
  • Contacting you about appointments, document status, or follow-up questions.
  • Maintaining accurate business and client records as required by law.

We do not use your personal or financial information for advertising, and we do not sell it.

How We Share Information

We only share your information when it’s necessary to complete the service you’ve asked for, or where the law requires it:

  • Government agencies— such as the IRS or USCIS, when filing a return or submitting immigration paperwork on your behalf.
  • Service providers— trusted vendors who help us operate, such as e-filing or software providers, bound to keep your data confidential.
  • Legal requirements— if required by law, subpoena, or court order.
  • SMS consent is not shared with third parties.

We never sell your personal information to third parties or use it for marketing by outside companies.

Cookies & Website Tools

Our website may use basic cookies to remember your preferences and understand how visitors use our site. We also embed Google Maps to help you find our office; when you interact with the map, Google may collect technical data such as your IP address in accordance with its own privacy policy. You can disable cookies through your browser settings, though some features of the site may not work as smoothly as a result.

Data Security

We take reasonable administrative and technical precautions to protect your information, including limiting access to client records to staff who need it to do their job, and storing physical documents securely in our office. No method of storage or transmission is completely secure, but we work to protect your information appropriately for the sensitivity of tax, immigration, and identity documents.

Data Retention

We retain client records for as long as needed to provide our services and to meet recordkeeping requirements set by the IRS and other applicable authorities — typically several years after a filing or transaction is completed. After that period, records are securely destroyed or deleted.

Your Rights & Choices

You can ask us at any time to:

  • See what information we have on file for you.
  • Correct any information that is inaccurate or out of date.
  • Request a copy of documents we’ve prepared on your behalf.
  • Ask questions about how your information has been used.

To make any of these requests, simply call or visit our office — see the contact details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children; where a dependent’s information appears on a tax return, it is provided and controlled by the parent or guardian who is our client.

By opting in to receive SMS via a web form or any other medium, you consent to receive SMS messages from Marte Business Group. These messages may include account notifications, customer support, delivery updates, marketing, and public service announcements. Message frequency may vary. Message and data rates may apply. For more information, please refer to our privacy policy at https://martebg.com/privacy-policy/. Text HELP for assistance or reply STOP to any message to opt out.

Third-Party Links

Our website may contain links to third-party sites, such as government resources or map services. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing information with them.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us directly:

Marte Business Group

460 Haverhill Street, Lawrence, MA 01841

Phone: +1 (978) 689 3199

Email: cmarte@martebg.com